You can pull the data from your live CRM system or other databases and perform a send without needing to store the details in contacts first.
Depending on your data and what you want to do you can send three different type of Bulk SMS.
- Same message to multiple phone numbers – 1 column
- Individual messages to multiple phone numbers – 2 columns
- Personalised messages to multiple phone numbers – 3 or more columns
We’ll show examples of these below and the different screens you’ll see also.
To ensure a successful upload please use one worksheet per file and check that the numbers are not stored as text before uploading.
- Select Bulk from the Send Menu
- Click Choose File to upload your file to the server
- Click Upload File
The following screen will change in detail based on the content of your file, but it allows you to preview your data, choose your message, either from a Template (See templates) or free type a new message
You are then ready to send your SMS or Voice message
When adding your numbers to the spreadsheet ensure that the numbers are without spaces, hyphens, commas or other punctuation or letters.
If you do have these you can use the “Find and Replace” options within your spreadsheet software to remove these.
You can enter numbers either in international format 447977123456 or local format 07977123456, most spreadsheets will remove the leading zero, but Echo recognises this and adjusts.
Which style message do you want to send?